www.krogerfeedback.com
The customer experience, Often forgotten, rarely analyzed, customer satisfaction indicators are nevertheless a gold mine for improving customer service and assistance strategy. A finding shared by retail professionals at a time when the Covid-19 pandemic is disrupting consumption habits. The key: the promise of business … Read more
Consulting customer reviews is often the first action you take on the internet to choose a restaurant or book a hotel. Indeed, who wants to spend an evening in an establishment accumulating bad ratings and negative comments? Customer reviews allow you to take care of … Read more
Everyone has heard the motto “the customer is king”. In terms of customer satisfaction, what does this really mean? To keep your customers, you need to be able to answer this question. Jérôme BERGER, manager of Kroger &Co Executive, offers you to establish what customer satisfaction means for your … Read more
Customer feedback is one of the easiest ways for a business to learning more about what their customers want, don’t want, and dislike. It is easy to read articles on the internet and listen to podcasts on the road to work that can guess what … Read more